Beginning today, Friday November 27, we will return to a Curbside Service only model.

This is a necessary precaution, not only due to the surge in cases in Monroe and surrounding counties, but to also ensure the health and safety of our clients and staff.

 
With this return to Curbside service in cold weather, we ask for your continued patience.

* Please call to check in; and be ready to provide your make and color of vehicle and a working, reachable phone number.

* A technician will call you back to take a history on your pet, then meet you at your vehicle to bring the pet inside for their exam.

* A doctor will call to discuss with you exam findings and treatment plan.

Non-essential services such as Toenail Trims and Anal Gland Expressions will continue; but expect EXTENDED wait times.

Medication/Food Pick-up will continue to be curbside. Please call when you arrive and someone will bring out your items. If you wish to prepay, please ask our staff about options to minimize contact.

We understand that this is stressful and frustrating for our clients. It is hard to see your pet go in without you.

We ask that you please show a little patience and kindness. This is an extremely difficult situation for our staff. Verbal abuse of our staff will not be tolerated.

 
Keep in mind, this process may continue to take longer than you are accustomed; and technician services are still taking longer than usual. We apologize for your wait; but please remember we’re doing this to keep you and ourselves safe and healthy.